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This policy reflects our business practices both on this website and in our everyday business operation.

Inclusive Learning (Lancs) Ltd, and our subsidiary company Inclusive Learning Extra Ltd ("our", "us") takes your privacy and security very seriously.

This policy sets out how we collect and process any personal data you may provide us both for the purposes of our own business marketing and with the work we handle on behalf of our clients and their businesses.

These are limited companies registered in England and Wales:

  • Inclusive Learning Extra Ltd registered in England & Wales No. 10805797
  • Inclusive Learning (Lancashire) Ltd registered in England & Wales No. 07542338

The Director of both registered companies is Eleanor Hick

Contact Address: 3 Ash Lane, Longridge, Preston, Lancashire, PR3 3HE

Telephone: 07500 874576

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Eleanor Hick is the Data Controller

Julia Page of AdminAnywhere is the Data Processor

We do also work in partnership with Inclusive Learning North Ltd

COMPLAINTS

If you have any concerns or complaints about how we collect, process or handle our data, please contact Eleanor on This email address is being protected from spambots. You need JavaScript enabled to view it. 

It is your right however to lodge a complaint directly with the Information Commissioner's Office (ICO) who are the UK’s supervisory authority for data protection.

Complaints and concerns can be lodged with the ICO via this link: https://ico.org.uk/concerns/

We kindly ask that before any complaints are lodged with the ICO, that you contact us first to try and resolve any issues you may have.

OUR WEBSITE

Our website www.eleanorhick.co.uk is also known as www.inclusivelearning.co.uk and is owned by Inclusive Learning Lancs Ltd.

It is hosted by TSOHOST from the Paragon Internet Group Limited.

It is protected by an additional Firewall as recommended by Joomla.

This website was created by AdminAnywhere and is regularly monitored, updated and maintained by them.

This website exists to advertise the business and share news and updates with our visitors. It is a resource for Primary Schools, Special Educational Needs Co-ordinators (SENCOs) and other SEN practitioners.

We share information about our training courses and suitable information regarding SEN support, advice and services of other UK based SEN practitioners, charities and services.

All content and pictures on this site belong to Inclusive Learning Lancs Ltd. Therefore any copying and reuse in any format from this site is in breach of our copyright and terms of conditions.

Some content on this site includes links to other websites for information and sharing purposes only. We are not responsible for the information or integrity of the third party's website. We try to maintain the links to the third party websites, but are not responsible for any changes to the accesibility of the link or changes to their content. If any monetary affiliation if agreed with the third party this will be indicated.

VIRUSES, HACKING AND OTHER OFFENCES

For extra security, we operate geographical blocking on our website across many countries in the world. We do not trade outside of the UK so this has no impact on the services we advertise on our website. These restrictions increase the protection against unsolicited access and threats from unscrupulous sources.

You must not misuse our site by knowingly introducing any material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By failing to comply with this provision, you would commit a criminal offence and your right to use our site will cease immediately and we will report your actions to the relevant authorities.

ANTI-VIRUS & ANTI-MALWARE

We ensure that all of our internal systems utilise anti-virus and anti-malware software that is kept automatically up-to-date on its version and virus/malware updates, all computers that are used are regularly scanned for any malware.

INFORMATION ABOUT OUR USE OF WEBSITE COOKIES

We only use analytical cookies which enable us to analyse the number of visitors to our website and to see how our website users navigate around our website. This helps us to improve the way our website works, for example, by ensuring that you can find what you are looking for easily.

You are able to block our cookies by activating the setting on your browser that allows you to block cookies. If you do block our cookies however, you may not be able to access all or parts of our website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

DATA SECURITY

The data collected by us usually consists of other contact details for schools in Lancashire and Cumbria and some other areas of the Northwest of England, plus names of SENCOs and other teaching and support staff. We also hold contact details for other SEN practitioners and services who we have met at events or done business with.

Our contact data has been collected from bookings and attendance at our training events; or via our website sign up form. We have used open source contact data for schools in the North West of England, obtained from County Council websites: Lancashire, Cumbria and Blackpool, plus other additional internet searches.

You have the right to unsubscribe from our mailing list, and to be completely removed from all of our records at any time by contacting This email address is being protected from spambots. You need JavaScript enabled to view it. or clicking the unsubscribe link in the footer of our emails.

We send information about our training courses and occasional newsletters to our mailing list.

All the data held on behalf of Inclusive Learning Lancs Ltd is treated with upmost confidentially and security.

Data collected consists primarily of Name, School or Business Name, Address, Email and Telephone contact number. Other information may include social media details, type of business, website address.

We utilise external administrative support from Julia Page of AdminAnywhere. Please check their website to access their privacy policy.

All contact data is stored securely on AdminAnywhere's internal business server and backed up to an encrypted, secure, cloud storage service Spideroak. Contact data is also stored in Mailchimp for the purpose of those subscribed to receive our newsletters. Data is shared between AdminAnywhere and Inclusive Learning Lancs Ltd via secure shared folders.

Inclusive Learning Lancs Ltd does not knowingly collect any sensitive data (e.g. any details about pupils in your school, race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

HOW DO WE USE YOUR DATA

Your contact data is used for marketing purposes only; i.e. for sending newsletters and for advertising of our training courses, and following up on enquiries etc.

We may analyse the data produced following the despatch of a newsletter to identify the performance of the newsletter and improve impact for future newsletters. This data includes who has/hasn't opened the newsletter, clicked on any links etc.

We work in partnership with Inclusive Learning North Ltd and use AdminAnywhere for our administrative support therefore our contact data is shared with them for the capacity of the work required by us.
We do not share our contact data with our any other third party. We do not buy data or sell any of our contact data.

RETENTION

We take your privacy and the security of your information very seriously and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to us via our website and email is sent at your own risk.

Information is stored for as long as it is required or until its deletion is requested.

ACCESS TO INFORMATION

You have the right under the Data Protection Act to access the information which we hold about you. If you wish to exercise this right, please send your request to This email address is being protected from spambots. You need JavaScript enabled to view it. 

In order to meet our costs in responding, we will charge you a fee of £10.

CHANGES TO THIS POLICY

This policy will be reviewed regularly and revised according to further direction from the ICO following the introduction of the EU GDPR regulations. It will also be subject to an annual review.

This was produced for inclusion on our website on 23/05/2018.